Sysco Corp Data Entry/Customer Service Representative in Northwood, Ohio

Company: Buckhead Meat and Seafood of OhioLocation: US-OH-NorthwoodZip Code: 43619Minimum Level of Education: High School or EquivalentMinimum Years of Experience: 0-1Position Type: Non-ExemptTravel Percentage: 0

Job Purpose:

The purpose of the Data Entry/Customer Service Representative is to process orders, provide product knowledge and handle customer needs to achieve satisfaction.

Reports to:

Customer Service Manager

Salary Type:

Non-Exempt

Shift time:

Monday – Friday 12:30 p.m. start time - Overtime eligible.

Job Functions:

  • Answer phones and route calls appropriately.

  • Take and process customer orders, to include pricing and extension.

  • Print labels, load sheets and confirmations.

  • Print invoices, fill walk-in orders (will calls) and submit final transactions.

  • Communicate with the operations staff on product availability and product sold.

  • Transfer products and fill orders as needed.

  • Complete documentation and processing for sample requests.

  • Assist others within department based on business needs.

  • Handle distribution of mail and items transferred via tubing system.

  • Insure that trucks get out on time.

  • Assume responsibility for additional tasks as requested.

Qualifications:

  • Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.

  • Knowledge of office systems to include computers, fax machines, calculators, telephones, printers and copy machines.

  • Knowledge of MS Office (Word, Excel, Outlook, Power Point)

  • Computerized Data Entry skills (50 wpm)

Skills Needed:

  • Capable of handling multiple tasks at once. High energy level.

  • Strong communication and interpersonal skills. When talking, possesses “A smile” in their voice.

  • Customer-Service Oriented. Ability to handle customer concerns and requests.

  • Detail-Oriented. Strong focus on accuracy of work.

  • Demonstrated ability to interact with others. Strong team player.

  • Capable of adjusting to sudden changes in customer demands.

  • Ability to read, write, comprehend and carry out instructions in English.

  • Understanding of basic mathematical principles.

Job Location and Physical Demands:

Duties are performed within an office building. Occasional visits to the plant may be necessary. While performing the duties of this job, the employee is regularly required to sit, stand; see; talk; hear; walk; use hands to handle objects, or controls; reach with hands and arms. The employee must be able to lift and/or move items up to 15-20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For questions regarding the status of your application, please contact Pat Burrington at 419-490-2072

Applicants must be currently authorized to work in the United States.

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time